Shipping policy
🚚 Shipping Policy
🌍 We currently ship to destinations within the United States 🇺🇸 and Canada 🇨🇦. Orders are processed during standard business hours, Monday through Friday, excluding federal holidays 📅. Processing times may vary depending on order volume and product availability 📦.
💰 Shipping rates are calculated at checkout based on the destination address 📍, package weight ⚖️, and dimensions 📏. All applicable shipping charges will be displayed prior to order confirmation ✅.
📩 Once an order has been dispatched, a shipping confirmation will be sent to the email address provided at checkout. This confirmation will include a tracking number where available 🔍, allowing customers to monitor the status of their shipment through the designated carrier's platform.
⚠️ We are not responsible for delays caused by circumstances beyond our control, including but not limited to carrier disruptions, customs processing 📜, severe weather conditions ⛈️, or force majeure events. Delivery to remote or rural areas may require additional time.
💵 For shipments to Canada, customers are responsible for any applicable customs duties, import taxes, or brokerage fees imposed by Canadian authorities. These charges are determined by the Canada Border Services Agency and are not collected or remitted by us.
📦 If a package is returned to us due to an incorrect address provided by the customer, refusal of delivery, or failure to collect the package from a carrier facility, the customer will be responsible for any re-shipment costs incurred.
💬 For any shipping-related inquiries, please contact our customer support team with your order number and we will be happy to assist 🛎️.